InSync Training

Multi-Method Delivery: Managing Various Audiences at the Same Time

Location: InSync Training WebEx

Room: WebEx Training Center

Aug 19, 2014 (one day)

Meets 1:00 PM-2:00 PM
on Tue

Level: Open

Status: This program is completed
Times Listed above are in U.S. Eastern (New York) Time Zone


With today’s globally dispersed workforce, organizations are seeking opportunities to maximize resources and minimize cost. Employee training and development is one of the areas where organizations can benefit from today’s technology, enabling them to reach learners on a global scale. By linking their traditional classrooms with virtual participants, organizations can reduce travel costs while maximizing, and even accelerating, the learning potential of their organization. It’s important, however, that organizations understand the potential pitfalls associated with implementing a virtual synchronous training or multi-method delivery initiative. It is not as simple as placing a webcam and microphone in a traditional classroom and hoping that the participants on the other side of the computer will learn. Multi-method delivery seeks to combine the best of the traditional, instructor-led classroom with the virtual synchronous classroom into a highly interactive and engaging experience for both groups of participants. In this session we will explore the benefits, challenges and best practices of implementing a multi-method delivery program.

Some topics we will cover include:

  • Identify the different multi-method delivery scenarios to reach a globally dispersed workforce.
  • Describe the challenges and benefits of the multi-method delivery approach.
  • Describe the four key aspects of successful multi-method delivery or virtual synchronous learning program.
  • Discuss best practices for utilizing technology to “level the playing field” between delivery methods.

Instructor -- Troy Perry

Troy Perry began his training career as a police instructor in 1997. In 2006 Troy moved to the corporate training environment, teaching business and leadership skills. It was here that Troy was introduced to the concept of virtual synchronous learning. Troy is a certified Virtual Learning Expert (VLE) and Master Virtual Producer (MVP). Troy has worked closely with InSync Training over the past ten years and has led efforts in designing and implementing virtual learning programs within various organizations. In his current position as Virtual Delivery Training Manager for PetroSkills, a leader in oil and gas sector training, Troy has designed and implemented the PetroFlex™ “Multi-Method” training program. PetroFlex™ is a ground breaking learning experience that connects the traditional, instructor-led classroom with virtual participants.

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